Zeugnis


Sprachen


2018
Spanisch
Europäisches Sprachenportfolio
2014
Englisch
Europäisches Sprachenportfolio
2003
Französisch
Europäisches Sprachenportfolio

Schulen und weiterer Ausbildung


2008 - 2009
Leadership Excellence
Weiterbildungskurse
Princess Cruises
2008
Career Builder
Weiterbildungskurse
Princess Cruises
2000 - 2003
Diplom Hotelier Restaurateur FHS
Tourismus und Hotelfachschule
Bellinzona, Schweiz
1985 - 1988
Fäighkeitszeugnis als Bäcker-Konditor
Viganello, Schweiz

Ausbildung | Wettbewerbe


2018
Bescheinigung Ersthelfer in der Fahrgastschifffahrt
2009
ServeSafe (USA National Restaurant Association)
2009
Bar Manager Ausbildung
2001
Fronte Office Ausbildung
1995
Patisfrance
1989
National Wettbewerb für Bäcker-Konditor

Leadership Excellence Program


2009
Managing Diversity
2009
Credibility in Leadership
2009
Motivating Your Team
2008
ILO
2008
Disciplinary Process
2008
Writing and Delivering Performance Appraisals - Part 1&2
2008
Leading Effective Meetings
2008
Dealing with Conflicts
2008
Delegating Effectively
2008
Positive Discipline
2008
Setting Performance Goals
2008
Coaching Your Team - Part 1&2
2008
Principles of Leadership - Part 1&2
2008
Overcoming Performance Problems

Career Builder Program



2008
Managing Stress
2008
Dealing with Challenging Passengers
2008
Lasting Impressions
2008
Self-Motivation
2008
D.I.S.C. / Dimensional Management
2008
Diversity in the Workplace
2008
Providing and Receiving Effective Feedback
2008
Workplace Strategies for Success
2008
Presentation Skills
2008
Building effective Relantionships with Management
2008
C.R.U.I.S.E.
2008
Basics of Effective Communication