2018
Allemand
Portfolio Européen des langue
2014
Anglais
Portfolio Européen des langue
2003
Français
Portfolio Européen des langue
Cours de formation | Compétitions
2018
Certificat de secouriste pour navires à passagers
2009
ServeSafe (USA National Restaurant Association)
2009
Cours pour Bar Manager
1989
Concours nationale pour Boulanger-Pâtissier
Leadership Excellence Program
2009
Credibility in Leadership
2009
Motivating Your Team
2008
Disciplinary Process
2008
Writing and Delivering Performance Appraisals - Part 1&2
2008
Leading Effective Meetings
2008
Dealing with Conflicts
2008
Delegating Effectively
2008
Setting Performance Goals
2008
Coaching Your Team - Part 1&2
2008
Principles of Leadership - Part 1&2
2008
Overcoming Performance Problems
2008
Dealing with Challenging Passengers
2008
D.I.S.C. / Dimensional Management
2008
Diversity in the Workplace
2008
Providing and Receiving Effective Feedback
2008
Workplace Strategies for Success
2008
Building effective Relantionships with Management
2008
Basics of Effective Communication