2018
Tedesco
Portfolio Europeo delle Lingue
2014
Inglese
Portfolio Europeo delle Lingue
2003
Francese
Portfolio Europeo delle Lingue
Corsi di formazione | Concorsi
2018
Certificato di pronto soccorso per navi passeggeri
2009
ServeSafe (USA National Restaurant Association)
2009
Bar Manager Training
1989
Concorso nazionale per Panettieri-Pasticcieri
Leadership Excellence Program
2009
Credibility in Leadership
2009
Motivating Your Team
2008
Disciplinary Process
2008
Writing and Delivering Performance Appraisals - Part 1&2
2008
Leading Effective Meetings
2008
Dealing with Conflicts
2008
Delegating Effectively
2008
Setting Performance Goals
2008
Coaching Your Team - Part 1&2
2008
Principles of Leadership - Part 1&2
2008
Overcoming Performance Problems
2008
Dealing with Challenging Passengers
2008
D.I.S.C. / Dimensional Management
2008
Diversity in the Workplace
2008
Providing and Receiving Effective Feedback
2008
Workplace Strategies for Success
2008
Building effective Relantionships with Management
2008
Basics of Effective Communication